Frequently Asked Questions

The visit lasts around 15 minutes, sometimes longer, sometimes shorter.

We send one special elf along to meet your child, deliver their gift and bring the magic of Christmas to life.

Click here to book or call 07557 657 045 and Mrs Claus will get you all booked in!

Yes, that’s not a problem at all.

The children each receive a Teddy-tastic Build a Bear style toy to make with the elf during the visit.

On Christmas Eve the children receive all of the above plus a ‘SURPRISE’ gift as well as their Build a Bear style toy.

Yes. We will need parking for one car.

In 2018 we are covering: London, Surrey, Hampshire, Berkshire, Kent, Manchester, Birmingham and Essex areas for our visits. To find out when we’re in your area please give us a call on 01276 428154 or submit an enquiry above.

When booking we will offer you a choice of morning, afternoon or evening. Then you will be given a time frame of the time that your elf will arrive for example between 9am and 12noon (morning) or 1pm and 4pm (afternoon) or 5pm and 8pm (evening).

That’s not a problem at all, there is a space on the booking form to state whether your child has any special needs so please do let us know if they do. Our elves are very sensitive and great at communicating with all children regardless of whether they have special needs or not.

Our elves are all working performers, many of whom are also teachers for our sister company Sense Theatre and children’s entertainers for Sense Parties. All are very experienced with working with children.

Yes all of our elves have an up to date, clear Fully Enhanced DBS checked.

Yes of course, we’re very experienced in bring the magic of Christmas to life for even the most cynical children.


Dear Lauren

Thank you so much for such a lovely elf visit today. the girls really loved it. It was magical and such a lovely experience for them.

Have a great christmas

Nicola xx

Nicola Strudley